A 3-month live cohort that takes you from zero IT background to job-ready for Service Desk & Help Desk roles — ticketing systems, troubleshooting, and real interview reps included.
You don't need a CS degree. You need a clear path and someone to walk it with you.
You finished school but nothing points at a specific job. This gives you a target and a plan to hit it in 90 days.
Coming from retail, hospitality, or another field and want a practical way into tech without going back to school for years.
You need Canadian-relevant experience and vocabulary fast — this course is built around what employers here actually ask for.
Every stage builds toward one outcome: walking into a Tier 1 interview and sounding like you've already done the job.
Hardware, Windows & macOS basics, networking essentials (IP, DNS, DHCP), and a real troubleshooting method you'll use every day on the job.
Hands-on with ticketing systems, Active Directory basics, password resets, remote support tools, and an ITIL foundations primer.
How to handle a frustrated user, when to escalate vs. resolve, and live mock-ticket role-play with real feedback.
Resume rebuild, LinkedIn overhaul, mock interviews, and a capstone project you can show employers.
A few things we only walk you through live — they don't work as a PDF.
Why most entry-level IT profiles get skipped by recruiters in under four seconds, and the three-line fix.
The exact help desk interview question that trips up almost everyone — and the answer structure that doesn't.
One-on-one practice round on a real ticket scenario, recorded so you can watch yourself back.
The exact phrasing template working Tier 1 agents use to sound calm and competent under pressure.
All four are covered in your free live session — no charge, no obligation.
Unlock in a Free SessionEvening classes on weekdays, longer sessions on weekends — designed for people working or job-hunting during the day.
Price locks in for anyone who books before Aug 3, 2026
No. The first three weeks assume zero prior experience and build up from there.
No program can guarantee a job. What we guarantee is that you'll finish with real, demonstrable skills, a portfolio project, and interview practice.
Sessions are recorded and shared with the cohort so you never fall behind.
Yes — book one free live session to see the teaching style and class format before enrolling.
Book a free session and see exactly how the next 12 weeks work.
Reserve Your Seat